Prior to any excavation work, it's a good idea to get service plan information from WEL Networks.
Service plans give a good indication of the existing local underground WEL cables and empty (spare) service ducts. They also aid with subsequent cable location (on site tracing) by a locator.

For major projects, we recommend contacting our team well before you begin -  early identification of existing underground services can have an impact on the project. Submit a request for a service plan here.

WEL also encompasses a Fibre Optic network for its substation control and protection systems. Details of this network are also provided on service plans and should be treated with the same care as electrical cables. As with electricity cables, fibre optic cables may be direct buried or installed in (typically orange or salmon ducting).

Ultrafast Fibre (UFF) also operates a fibre optic network in, and around, Hamilton City. They are usually installed in red ducts and like all other services, should be treated with care.


Need WEL Networks or Ultrafast Fibre service plans? Visit Before U Dig.
If you don't receive your services plans within 8 days call 0800 248 344.