Note - highlighted areas on the outage map are indicative only.
Today's Planned Outages
-
- Reason for shutdown
- Maintenance
- Outage time
- Tuesday 21 January 08:30 am - 11:30 am
- Reference number
- 40084265
- Affected transformer(s)
- T381, T433
-
- Reason for shutdown
- Conductor replacement
- Outage time
- Tuesday 21 January 09:30 am - 15:30 pm
- Reference number
- 40082009
- Affected transformer(s)
- T2085, T2272, T2674
Upcoming Planned Outages
-
- Reason for shutdown
- Maintenance
- Outage time
- Wednesday 22 January 08:00 am - 09:00 am
- Reference number
- 40083520
- Affected transformer(s)
- T4648
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 22 January 09:00 am - 15:00 pm
- Reference number
- 40081962
- Affected transformer(s)
- T1334
-
- Areas affected
- CHITTY RD, GLEN IDA WY, HIWI RD, RANSTEAD RD, SCOTSMAN VALLEY RD, SCOTSMANS VALLEY RD & TAUWHARE RD
- Reason for shutdown
- Crossarm replacement
- Outage time
- Wednesday 22 January 09:00 am - 15:00 pm
- Reference number
- 40081022
- Affected transformer(s)
- T1008, T1540, T20, T2212, T2359, T264, T2669, T2883, T3275, T3993, T4247, T4325, T4326, T5346, T5699, T5954, T6240, T6854, T847, T959
-
- Reason for shutdown
- Maintenance
- Outage time
- Wednesday 22 January 15:00 pm - 16:00 pm
- Reference number
- 40083520
- Affected transformer(s)
- T4648
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 23 January 09:00 am - 15:00 pm
- Reference number
- 40084149
- Affected transformer(s)
- T1819, T2925, T2926, T2979, T4411, T5832, T6224
-
- Reason for shutdown
- Dist transformer replacement
- Outage time
- Thursday 23 January 09:00 am - 10:00 am
- Reference number
- 40081480
- Affected transformer(s)
- T4743
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 23 January 09:00 am - 09:30 am
- Reference number
- 40082336
- Affected transformer(s)
- T3623, T3648, T3982, T5075, T7426
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 23 January 09:00 am - 15:00 pm
- Reference number
- 40082336
- Affected transformer(s)
- T1521, T1604, T1669, T2747, T2814, T2815, T2977, T3305, T3330, T368, T4531, T4542, T5144, T5187, T7042, T7611, T7623
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 23 January 10:00 am - 16:00 pm
- Reference number
- 40080186
- Affected transformer(s)
- T1150, T2490, T2933, T319, T5553, T6054, T6057, T6749, T902, T903
-
- Reason for shutdown
- Dist transformer replacement
- Outage time
- Thursday 23 January 10:00 am - 15:00 pm
- Reference number
- 40081480
- Affected transformer(s)
- T2285
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 23 January 14:30 pm - 15:00 pm
- Reference number
- 40082336
- Affected transformer(s)
- T3623, T3648, T3982, T5075, T7426
-
- Reason for shutdown
- Pole replacement
- Outage time
- Friday 24 January 09:00 am - 15:00 pm
- Reference number
- 40082450
- Affected transformer(s)
- T3661, T485, T6734
-
- Areas affected
- BRUCES WY, CALEB CL, FLEMINGS WY, GALBRAITH ST, JACOBS LN, KATIPA PL, KATOTE PL, MANAMANA LN, MURU ST, NGAERE ST, OLD TAUPIRI RD, PIONEER LN & WHITBY CL
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 29 January 08:30 am - 16:30 pm
- Reference number
- 40082870
- Affected transformer(s)
- T1962, T5500, T6030, T6326, T6922, T7212, T7330, T7678, T837
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 29 January 09:00 am - 15:00 pm
- Reference number
- 40083887
- Affected transformer(s)
- T1138, T1164, T1220, T147, T1484, T1514, T1524, T2213, T2622, T2847, T2950, T2951, T2952, T3026, T3027, T3028, T3029, T3095, T3165, T3166, T3167, T3594, T378, T3791, T4599, T4684, T5470, T5623, T5627, T5635, T6197, T6537, T6992, T7137, T7532
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 08:00 am - 08:30 am
- Reference number
- 40081122
- Affected transformer(s)
- T4134
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 08:30 am - 09:30 am
- Reference number
- 40081122
- Affected transformer(s)
- T4136
-
- Reason for shutdown
- Crossarm replacement
- Outage time
- Thursday 30 January 09:00 am - 15:00 pm
- Reference number
- 40061935
- Affected transformer(s)
- T241, T2628, T2892, T3502, T4321, T4416, T4419, T4496, T4532, T4591, T5620, T5810, T6014, T6691, T80
-
- Reason for shutdown
- RMU replacement
- Outage time
- Thursday 30 January 11:00 am - 15:00 pm
- Reference number
- 40084350
- Affected transformer(s)
- T4298, T4385, T4515, T4537
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 15:00 pm - 16:00 pm
- Reference number
- 40081122
- Affected transformer(s)
- T4136
-
- Reason for shutdown
- Maintenance
- Outage time
- Friday 31 January 08:30 am - 12:00 pm
- Reference number
- Affected transformer(s)
- T2505
-
- Reason for shutdown
- Pole replacement
- Outage time
- Friday 31 January 09:00 am - 15:00 pm
- Reference number
- 40084425
- Affected transformer(s)
- T1840, T1863, T305, T5619, T5691, T7381
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Friday 31 January 10:00 am - 15:30 pm
- Reference number
- 40082416
- Affected transformer(s)
- T2112
-
- Areas affected
- BELGRAVE CRT, CAMBERLEY WY, COTSWALD LN, GORDONTON RD, GRACEFIELD PL, GRASMERE CRT, JARVIS CRT, PARKWOOD PL, PORTOBELLO WY, REMBRANDT TCE, ROSEWOOD CRT, ST JAMES DR, STAFFORD PL, TALLENTIRE CRES & WILTSHIRE DR
- Reason for shutdown
- Network extension
- Outage time
- Monday 03 February 08:30 am - 10:30 am
- Reference number
- 40080997
- Affected transformer(s)
- T4777, T4868, T5120
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 07:30 am - 12:00 pm
- Reference number
- 40071921
- Affected transformer(s)
- T1143
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 09:00 am - 15:00 pm
- Reference number
- 50002405
- Affected transformer(s)
- T1639
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 09:00 am - 15:00 pm
- Reference number
- 40082452
- Affected transformer(s)
- T2571
-
- Areas affected
- BELGRAVE CRT, CAMBERLEY WY, COTSWALD LN, GORDONTON RD, GRACEFIELD PL, JARVIS CRT, PARKWOOD PL, REMBRANDT TCE, ROSEWOOD CRT, ST JAMES DR, STAFFORD PL, TALLENTIRE CRES & WILTSHIRE DR
- Reason for shutdown
- Network extension
- Outage time
- Tuesday 04 February 15:00 pm - 17:00 pm
- Reference number
- 40080997
- Affected transformer(s)
- T4868, T5120
-
- Reason for shutdown
- Maintenance
- Outage time
- Tuesday 04 February 21:00 pm - 23:59 pm
- Reference number
- 40083096
- Affected transformer(s)
- T5479
-
- Reason for shutdown
- Pole replacement
- Outage time
- Wednesday 05 February 09:00 am - 15:00 pm
- Reference number
- 40084508
- Affected transformer(s)
- T6123
-
- Reason for shutdown
- Crossarm replacement
- Outage time
- Wednesday 05 February 09:00 am - 15:00 pm
- Reference number
- 40084288
- Affected transformer(s)
- T1071, T1098, T2326, T2437, T2522, T2595, T3577, T4854, T578
-
- Reason for shutdown
- Maintenance
- Outage time
- Wednesday 05 February 10:00 am - 15:00 pm
- Reference number
- 40059414
- Affected transformer(s)
- T3539
-
- Reason for shutdown
- Pole replacement
- Outage time
- Wednesday 12 February 08:00 am - 16:00 pm
- Reference number
- 40082349
- Affected transformer(s)
- T1294
-
- Reason for shutdown
- Conductor replacement
- Outage time
- Wednesday 12 February 09:30 am - 15:30 pm
- Reference number
- 40082009
- Affected transformer(s)
- T2085, T2272, T2674, T6908
-
- Reason for shutdown
- Maintenance
- Outage time
- Saturday 15 February 09:30 am - 14:30 pm
- Reference number
- 40082568
- Affected transformer(s)
- T2025
-
- Reason for shutdown
- Maintenance
- Outage time
- Sunday 16 February 09:00 am - 15:00 pm
- Reference number
- 40082557
- Affected transformer(s)
- T2327, T2700, T2722
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 19 February 09:00 am - 15:00 pm
- Reference number
- 40073919
- Affected transformer(s)
- T1396, T213, T2606, T2970, T3272, T3366, T3509, T3595, T3596, T3598, T4289, T4886, T5835, T6110, T6111, T6193, T6194, T6628, T7496
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 20 February 09:00 am - 15:00 pm
- Reference number
- 40084902
- Affected transformer(s)
- T464
-
- Reason for shutdown
- Pole replacement
- Outage time
- Friday 21 February 09:00 am - 15:00 pm
- Reference number
- 40082456
- Affected transformer(s)
- T2538
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 26 February 09:00 am - 15:00 pm
- Reference number
- 40081997
- Affected transformer(s)
- T3157, T4256, T4770
Report an Outage or Fault
To report an outage or fault anytime 24/7, or to confirm if you'll be affected by a planned outage in your area:
Call 0800 800 935
Unplanned Outages
Unplanned power outages can occur at any time.
You can prepare for an outage or storm event by:
- Charging cell phones and any battery powered devices and checking your emergency preparedness kit, including torches and batteries.
- Having a battery powered radio so you can keep up with emergency alerts and news, and knowing which radio stations to tune in to for this information.
- Knowing how to manually open and close your electric garage door or electric gate.
- Keeping your car’s petrol tank full, as petrol stations rely on electricity to power their pumps.
- Checking your BBQ gas bottle and refilling it if necessary, so you’re able to cook and boil water.
- Eating from your fridge first and opening it, and the freezer, as little as possible. An unopened fridge will keep contents cool for up to 24 hours and an unopened freezer for up to 48 hours.
- Storing water for drinking and flushing toilets if you're on a water pump.
- Considering surge protectors for electronic equipment.
- Considering a battery pack to charge devices.
- Remembering your wifi won't be working so it's a good idea to have data.
Planned Outages
We make every effort to minimise disruption when planning work on our network, however outages ensure work can be completed safely by our crews.
We provide planned outage information to electricity retailers and the retailers notify affected customers. In some cases we will notify any affected customers by a letter drop.
Medically dependent customers should ensure backup plans are in place to handle electricity outages.
If you need power during an outage you should contact an electrician or generator hire company to arrange temporary generation. This service will be at your cost. Please also advise us if you intend to use a generator during an outage so that we can inform our field staff.
Once we have completed our work we may need to carry out electrical testing on your meter board. If we do need to test, and your meter board is electrically unsafe and/or not readily accessible, this may delay the restoration of power to your premises.
If you have concerns about the safety of your electrical installation, please contact an electrician. This service will be at your cost.
If our work is completed ahead of schedule, power may be restored earlier than the stated time. Therefore always treat power lines and electrical equipment as live at all times.
In the case of extreme weather conditions or network faults, an outage may be rescheduled.
Recent Planned Outages
View planned outages that occurred over the last two weeks.