WEL Networks extends partnership with Downer and Ventia

WEL Networks has extended its partnership with Tier 1 contractors Downer and Ventia for a further three years, reinforcing our commitment to delivering safe, reliable and efficient services for our customers.

From 1 April 2026 to 31 March 2029, Downer and Ventia will continue to play a central role in strengthening and supporting WEL’s network. Their teams deliver the full spectrum of work required to keep our infrastructure operating safely and reliably, from day-to-day customer projects through to major upgrades and rapid response during storms and faults.

“Strong partnerships are essential to maintaining a resilient network. Downer and Ventia share our focus on safety, quality and customer service. This extension reflects the confidence we have in their ability to support our community,” says Dan Coffey, WEL Networks General Manager Works Programme.

Over the past three years, WEL has seen a steady lift in Customer Initiated Works (CIW) satisfaction scores thanks to our Tier 1 delivery partners, whose strong communication, high-quality service and timely delivery across CIW and wider programmes have enhanced the customer experience and supported safe, efficient delivery.

This renewed partnership builds on the successful delivery of two major infrastructure projects in 2025 – WEL’s Te Uku and Kohia substations – led by Ventia and Downer respectively.

The Te Uku Substation upgrade has been successfully delivered by Ventia, replacing ageing outdoor equipment with a modern indoor system. The upgraded substation now provides a safer, more resilient and more reliable electricity supply for the Te Uku and Raglan communities, supporting current demand and enabling future regional growth.

“We are proud to continue supporting WEL Networks in delivering reliable, essential electricity services to communities across the Waikato. Our ongoing partnership is built on a shared commitment to safety, quality and trusted service, and we look forward to strengthening the strong foundations already in place,” says Karen Boyes, Project Director North, Ventia New Zealand.

The Kohia Substation has been successfully delivered by Downer, who oversaw the construction and commissioning of the new site to support strong growth across the Horotiu and Pukete industrial areas, as well as new residential development in Horotiu. The substation is now supplying customers with a more resilient and reliable electricity supply while providing capacity for future expansion.

“Downer is proud to continue our longstanding partnership with WEL Networks, strengthening the essential energy infrastructure that supports communities across the Waikato. Enabling communities to thrive is at the heart of what we do. This extension reinforces our commitment to keeping our people safe, building strong relationships, and delivering high‑quality, innovative solutions for our customers,” says John Batchelor, Downer General Manager Energy.

Together, these projects mark significant milestones in strengthening the Waikato’s electricity infrastructure. WEL’s continued investment in network upgrades, supported by delivery partners Ventia and Downer, underscores our commitment to providing a safe, secure and reliable power supply for both current and future customers.